$2800 up sale from a technique used from this class. He went on a slab leak and the customer was visual based by what she said, so I knew ‘you can’t tell her, you have to show her’, so then I showed her about the poly pipe she had for her water service. By the time I left it was a $2800 up sale and she said ‘You guys are the best!
Bill of DC Plumbing
I am sending this email to say thank you for all the training you gave us from Paul Webb.The training has helped my sales immensely!
- During the training in January I realized a 6% increase! (started Paul Webb training)
- During February I realized a 37% increase!
- During March I realized a 148% increase! Wow! (Finished Paul Webb training)
These increases are a comparison to 2012 sales. I cannot begin to express my gratitude for your part in helping me succeed. My personal goal in sales for 2013 is $500,000 I am on track at this point and expecting to exceed my goal, which at this point based on my current stats will be at $510,000! All of this is due to the training I’ve received from you and realizing the changes I need to make to be at the level I want to achieve.
Brian of Dutton Plumbing
Sarah of Emergency Service Restoration
“My percentage of sales has doubled. I try to talk to homeowners better and step back a little and listen. I’m much more confident now. I was getting 2 out of 10 bids and now I’m getting 6 to 10 out of 10 bids.”
Dean of Empire Plumbing
“I sold a water heater drain using the techniques learned in class.”
Chris of Tonkin Plumbing
It was the last big job that I did, we had already sold a job for a significant amount of money. We inspected the rest of the line and found there to be more problems. I had my supervisor come out and talk with the homeowner. She was very upset with the supervisor about the pricing and how much more money it was going to be to finish the job. The supervisor left and I stayed talking to the home owner. She was telling me about how she never spent this much money in her entire life. While I was speaking to her I realized that we were using the technique all wrong. I believed that she was auditory but then quickly realized she was a kinesthetic person. She explained to me how she never spent so much money on something she couldn’t touch. So then I handed her a sample of the work we would be doing in her home, within the 10 seconds she had this in her hands she quickly changed her attitude about the work. She told me now that she sees what we’re going to be doing and she’s felt it for us to go ahead and do the work. And at the end of the job it was $20,000 that she told me she was comfortable spending with us.
Ramiro of Dutton Plumbing
“I enjoyed your speech yesterday so much! I haven’t had a day where I felt this positive and capable in quite some time. Not just with work, but in my personal life, and goals as well. Thank you so much for sharing your knowledge.”
Ashley of Empire Plumbing
Other Industry Reviews
Thank you for your presentation to the Goleta Business Forum. We look for informative, interesting and ispiring speakers. You delivered on all counts.
We have used various trainers and I can say that your approach and technique to the system of selling in the auto industry is probably the best that I’ve seen in our dealership.
It was a pleasure attending your Conversational Selling Program. What made it so great was not only all the valuable information you showed us but all the fun we had learning it. Thanks very much and we all are looking forward to our next program.
I just wanted to let you know that I used what we learned in your course on one of my customers who was in need of a cellular phone. To my surprise it was the easiest sale I have encountered and my customer was very content. He has sent me 3 referrals. Thanks.
Every session has been informative and interesting. You certainly know how to present information in an exciting format that is easy to understand.
I recently completed your Conversational Selling Program training sessions. Over the years I have attended many training seminars and rate your course as the best. I was concerned that it might be a waste of my time. When I went, about 75% of the material was new with good ideas that I could put into action. I feel that there is a lot of hype out there and programs that just aren’t realistic. This is realistic. Something you can sink your teeth into. Things that I can do on a continuous basis.